Today more than 8,000 structural engineers are using our ideCAD® IDS STRUCTURAL. By our high performance technical staff consisting of engineers and architects and our widespread registered reseller network, we offer continuous technical support to the users of our software. Not only the user manual as a quick and simple consulting and reference book is placed at the disposal of the users, but also the help function and the dialog boxes in the program with its highly developed search function as well as the instant help information in the object setting boxes.
Also, the web pages of ideYAPI, which are continuously updated with novelties provide the users continuous technical support in electronic media over internet, and, thus, enable the users not only to exchange information and ideas with other ideCAD® IDS STRUCTURAL and ideCAD® IDS ARCHITECTURAL users and with the technical staff of ideYAPI, but also to find common solutions to frequently encountered problems and asked questions via discussion group/forum platform where any encountered problems and any found solutions can be transmitted to the other users.
